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Privacy Policy

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hello@corkandwickcandleco.com.

When you visit our website at www.corkwickcandle.com (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information and we take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we will use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

We collect personal information that you provide to us. We collect personal
information that you voluntarily provide to us when you register with an
account on www.corkwickcandleco.com, express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the www.corkwickcandleco.com or otherwise when you contact
us. The personal information that we collect depends on the context of your
interactions with us and the Website, the choices you make and the products
and features you use. The personal information we collect may include the
following:

Personal Information Provided by You
We collect names; phone numbers; email addresses; mailing
addresses; billing addresses; debit/credit card numbers; and other similar
information.

Payment Data
We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number (such as a credit card
number), and the security code associated with your payment instrument. All
payment data is stored by WooCommerce. All personal information that you
provide to us must be true, complete and accurate, and you must notify us of
any changes to such personal information.

We process your information for purposes based on legitimate business
interests, the fulfillment of our contract with you, compliance with our legal
obligations, and/or your consent. We use personal information collected via
our Website for a variety of business purposes described below. We process
your personal information for these purposes in reliance on our legitimate
business interests, in order to enter into or perform a contract with you, with
your consent, and/or for compliance with our legal obligations. We indicate the

specific processing grounds we rely on next to each purpose listed below. We
use the information we collect or receive:

• To facilitate account creation and logon process.
If you choose to link your account with us to a third-party account (such as
your Google or Facebook account), we use the information you allowed us to
collect from those third parties to facilitate account creation and logon process
for the performance of the contract.

• To post testimonials.
We post testimonials on our Website that may contain personal information.
Prior to posting a testimonial, we will obtain your consent to use your name
and the content of the testimonial. If you wish to update, or delete your
testimonial, please contact us at hello@corkandwickcandleco.com and be
sure to include your name, testimonial location, and contact information.

• Request feedback.
We may use your information to request feedback and to contact you about
your use of our Website.

• To enable user-to-user communications.
We may use your information in order to enable user-to-user communications
with each user’s consent.

• To manage user accounts.
We may use your information for the purposes of managing our account and
keeping it in working order.

• Fulfill and manage your orders.
We may use your information to fulfill and manage your orders, payments,
returns, and exchanges made through the Website.

• Administer prize draws and competitions.
We may use your information to administer prize draws and competitions
when you elect to participate in our competitions.

• To deliver and facilitate delivery of services to the user.
We may use your information to provide you with the requested service.

• To respond to user inquiries/offer support to users.

We may use your information to respond to your inquiries and solve any
potential issues you might have with the use of our Services.

• To send you marketing and promotional communications.
We and/or our third-party marketing partners may use the personal
information you send to us for our marketing purposes, if this is in accordance
with your marketing preferences. For example, when expressing an interest in
obtaining information about us or our Website, subscribing to marketing or
otherwise contacting us, we will collect personal information from you. You
can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR
PRIVACY RIGHTS” below).

• Deliver targeted advertising to you.
We may use your information to develop and display personalized content
and advertising (and work with third parties who do so) tailored to your
interests and/or location and to measure its effectiveness.

• For other business purposes.
We may use your information for other business purposes, such as data
analysis, identifying usage trends, determining the effectiveness of our
promotional campaigns and to evaluate and improve our Website, products,
marketing and your experience. We may use and store this information in
aggregated and anonymized form so that it is not associated with individual
end users and does not include personal information. We will not use
identifiable personal information without your consent.

In Short:  We only share information with your consent, to comply with laws, to
provide you with services, to protect your rights, or to fulfill business
obligations. We may process or share your data that we hold based on the
following legal basis:

• Consent:
We may process your data if you have given us specific consent to use your
personal information for a specific purpose.

• Legitimate Interests:
We may process your data when it is reasonably necessary to achieve our
legitimate business interests.
• Performance of a Contract:
Where we have entered into a contract with you, we may process your
personal information to fulfill the terms of our contract.

• Legal Obligations:
We may disclose your information where we are legally required to do so in
order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court order
or a subpoena (including in response to public authorities to meet national
security or law enforcement requirements).

• Vital Interests:
We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our
policies, suspected fraud, situations involving potential threats to the safety of
any person and illegal activities, or as evidence in litigation in which we are
involved. More specifically, we may need to process your data or share your
personal information in the following situations:

• Business Transfers:
We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition
of all or a portion of our business to another company.

• Vendors, Consultants and Other Third-Party Service Providers:
We may share your data with third-party vendors, service providers,
contractors or agents who perform services for us or on our behalf and require
access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service
and marketing efforts. We may allow selected third parties to use tracking
technology on the Website, which will enable them to collect data on our
behalf about how you interact with our Website over time. This information
may be used to, among other things, analyze and track data, determine the
popularity of certain content, pages or features, and better understand online
activity. Unless described in this notice, we do not share, sell, rent or trade
any of your information with third parties for their promotional purposes.

We only share information with the following third parties. We only share and
disclose your information with the following third parties. We have categorized

each party so that you may be easily understand the purpose of our data
collection and processing practices. If we have processed your data based on
your consent and you wish to revoke your consent, please contact us using
the contact details provided in the section below titled “HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?”

• Content Optimization- YouTube video embed

• Facebook Pixel- a third-party cookie that collects and shares customers’
browsing behavior on this website to target products, page posts, and ads.

• Invoice and Billing-PayPal

• Retargeting Platforms-Facebook Custom Audience and Google Analytics
Remarketing

• Social Media Sharing and Advertising-Facebook advertising and Instagram
advertising

• User Account Registration and Authentication-MailChimp and Facebook
Login

• Website Hosting-Shopify

In Short:  We may use cookies and other tracking technologies to collect and
store your information. We may use cookies and similar tracking technologies
(like web beacons and pixels) to access or store information. Specific
information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice.

We keep your information for as long as necessary to fulfill the purposes
outlined in this privacy notice unless otherwise required by law. We will only
keep your personal information for as long as it is necessary for the purposes
set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting or other legal requirements). No
purpose in this notice will require us keeping your personal information for
longer than the period of time in which users have an account with us. When

we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is
not possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.

In Short:  We aim to protect your personal information through a system of
organizational and technical security measures. We have implemented
appropriate technical and organizational security measures designed to
protect the security of any personal information we process. However, despite
our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security, and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our Website is at your own
risk. You should only access the Website within a secure environment.

We do not knowingly collect data from or market to children under 18 years of
age. We do not knowingly solicit data from or market to children under 18
years of age. By using the Website, you represent that you are at least 18 or
that you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Website. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from
children under age 18, please contact us at hello@corkandwickcandleco.com.

Account Information

If you would at any time like to review or change the information in your
account or terminate your account, you can:

• Log in to your account settings and update your user account. Upon your
request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our Terms of Use and/or comply with applicable legal
requirements. Cookies and similar technologies: Most Web browsers are set
to accept cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect certain features or services of our
Website. To opt-out of interest-based advertising by advertisers on our
Website visit http://www.aboutads.info/choices/. Opting out of email
marketing: You can unsubscribe from our marketing email list at any time by
clicking on the unsubscribe link in the emails that we send or by contacting us
using the details provided below. You will then be removed from the marketing
email list — however, we may still communicate with you, for example to send
you service-related emails that are necessary for the administration and use
of your account, to respond to service requests, or for other non-marketing
purposes. To otherwise opt-out, you may:

• Contact us using the contact information provided.

Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track (“DNT”) feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must follow
in the future, we will inform you about that practice in a revised version of this
privacy notice.

Yes, we will update this notice as necessary to stay compliant with relevant
laws. We may update this privacy notice from time to time. The updated
version will be indicated by an updated “Revised” date and the updated

version will be effective as soon as it is accessible. If we make material
changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed of how
we are protecting your information.

If you have questions or comments about this notice, you may email us at
hello@corkandwickcandleco.com or by post to: Cork & Wick Candle Co. 1527
Gause Blvd. Suite 15, Slidell, Louisiana 70458 United States

Based on the applicable laws of your country, you may have the right to
request access to the personal information we collect from you, change that
information, or delete it in some circumstances. To request to review, update,
or delete your personal information, please submit a request form by
clicking here. We will respond to your request within 30 days.

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